 |
| Frequently
Asked Questions |
 |
| Q1. |
What is PDF Format? |
 |
| Q2. |
What does PDF Conversion tool or software
do? |
 |
 |
|
Q3. |
What are the key features of the Quick PDF
to Word conversion software? |
 |
| Q4. |
Can I convert PDF files in other languages
in addition to English? |
 |
| Q5. |
Which document formats are supported by
Quick PDF to Word conversion software? |
 |
|
Q6. |
I want to upgrade the free trial version of
Quick PDF to Word to complete paid version.
Do I need to download the software again? |
 |
|
Q7. |
I uninstalled Quick PDF to Word by mistake.
While re-installing the software, the
registration key provided by you is not
working. Why is this happening, please help! |
 |
| Q8. |
Is technical support free? |
 |
|
Q9. |
Do I need to purchase Quick PDF to Word
again to upgrade from older version to
latest version? |
 |
| Q10. |
Is the payment process and order form
completely safe and secure? |
 |
| Q11. |
How can I be sure that the connection is secure? |
| |
|
| Q12. |
I am getting blank page when I convert PDF to
word with the trial version. What is the issue
here? |
| |
|
| Q13. |
I do not have internet access, so how can I
activate the product? |
| |
|
| Q14. |
I am not able to activate the product, though I
have the internet access? |
| |
|
| Q15. |
Can a scanned file be converted into a word
file? |
| |
|
| Q16. |
I receive an error that the file <prng.dll> is
missing |
| |
|
| Q17. |
The print out of the document is not proper. |
| |
|
 |
 |
 |
|
Q1. |
What is PDF format? |
|
A1. |
PDF is a
document format invented by Adobe® Systems.
PDF stands for Portable Document Format and
a document in PDF format is called a PDF
file. The extension of a PDF file is .pdf.
PDF is one of the most popular document
format used for creating, sharing, and
managing documents over the Internet. This
document format is used world wide by
businesses, government organizations, and
corporations. PDF is a universal file format
and when any document is converted to PDF
format, it retains the text formatting,
colors, and graphics of the original source
document. A PDF file needs a PDF reader to
view it and Adobe ® offers a free reader to
view PDF files. |
 |
 |
 |
|
Q2. |
What does PDF conversion tool or software
do? |
|
A2. |
PDF conversion
software is used to convert a PDF file to
other document formats, such as .doc or .rtf
(rich text format) and vice-versa. Quick PDF
to Word is a conversion software that
converts PDF files to Word or to .rtf
format. |
|
 |
 |
 |
 |
| Q3. |
What are the key features of the Quick PDF
to Word conversion software? |
|
A3. |
| Key
features of Quick PDF to Word are: |
 |
It has intuitive, easy -to-use one
screen conversion interface. |
 |
It is a
PDF converter tool that preserves
document layout 100%. |
 |
It offers
FREE customer support & FREE
software updates. |
 |
It extracts images
from a PDF file and can also convert the
extracted images to PNM, PPM, PBM, TIFF, JPG,
PSD, PNG, BMP, or PCX image formats. |
 |
It is
available at a very affordable
price. |
|
| |
View complete
features of
Quick PDF to Word. |
 |
 |
 |
| Q4. |
Can I convert PDF files in other languages
in addition to English? |
|
A4. |
Quick PDF to
Word can convert PDF files in 9 languages:
English, French, German, Italian, Dutch,
Spanish, Russian, Norwegian, or Portuguese
through its multilingual conversion ability. |
 |
 |
 |
|
Q5. |
Which document formats are supported by
Quick PDF to Word conversion software? |
|
A5. |
Quick PDF to
Word converts PDF files to .rtf format
or.doc format. You can edit the converted
documents with ease. However, Quick PDF to
Word does not support PDF to HTML conversion
or HTML to PDF conversion directly using the
tool. |
 |
 |
 |
|
Q6. |
I want to upgrade the free trial version of
Quick PDF to Word to complete paid version.
Do I need to download the software again? |
|
A6. |
Yes, you will
need to download and install the software
again. Once the order process is complete
and payment is made, we will send the
registration key in email. You will be
prompted for a registration key during the
installation process to activate the full
version of Quick PDF to Word document
conversion software. |
|
 |
 |
 |
|
Q7. |
I uninstalled Quick PDF to Word by mistake.
While re-installing the software, the
registration key provided by you is not
working. Why is this happening, please help! |
|
A7. |
The
registration key of Quick PDF to Word can be
used just once on one machine. This is
because the product is licensed as a single
product for a single system. When you
install Quick PDF to Word on a PC, the
registration key gets expired. This is to
prevent any unauthorized use of the
software. Please send us your personal &
purchasing details at support@quickpdftoword.com
to get a new registration key. |
 |
 |
 |
| Q8. |
Is technical support free? |
|
A8. |
Yes, technical
support free. You don’t need to pay for
technical support. Just send us an email at
support@quickpdftoword.com in case you face
any trouble using our document conversion
tool. |
 |
 |
 |
|
Q9. |
Do I need to purchase Quick PDF to Word
again to upgrade from older version to
latest version? |
|
A9. |
You don’t need
to purchase Quick PDF to Word again in order
to upgrade to the latest version. Quick PDF
to Word upgrades are absolutely free. We do
not charge for upgrades. Just mail us at
support@quickpdftoword.com requesting for
latest version. |
 |
 |
 |
| Q10. |
Is the payment process and order form
completely safe and secure? |
|
A10. |
Yes, the
payment process and online order form is
100% safe and secure. We use Secure Sockets
Layer (SSL) technology to make sure that the
information you provide us during order and
payment process i.e. your credit card number
& personal information is completely safe.
SSL encrypts all information you provide us
and only we can decode that information.
Your personal and payment information is
not shared by anyone. The ordering form is
hosted on an https (secure) server. After
you submit your purchase information, we
send you an email, confirming your order. |
 |
 |
 |
| Q11. |
How can I be sure that the connection is
secure? |
|
A11. |
To ensure that
the connection is secure, notice the first
characters of the site address (URL). It
will change from 'http' to 'https' when you
access the site as a secure connection is
hosted on an https server. Another way to
ensure a secure connection is by looking at
the lower right-hand or left-hand corner of
your browser window after accessing the
payment form page. If you see an unbroken
key or a closed lock (depending upon your
browser), the SSL is active and your
information secure. |
|
|
 |
 |
 |
 |
[top] |
| Q12. |
I am getting blank page when I convert PDF
to word with the trial version. What is the
issue here? |
|
A12. |
There could be 2 issues here:
MS-Word may not be installed on your
machine.
You may have used 'Text Only' or 'Formatted
Text' option while converting. These options
discard images while conversion. Please use
the other options "Flowing Text" or "As Is"
to retain the images. |
 |
 |
 |
| |
|
| Q13. |
I do not have internet access, so how can I
activate the product? |
|
A13. |
Please contact our support team, and we will
guide you in activating the product. |
 |
 |
 |
| |
|
| Q14. |
I am not able to activate the product,
though I have the internet access? |
|
A14. |
The issue could be due to the firewall
restrictions. Please contact your Network
Administrator to resolve this. If this
doesn’t help, you may try to disable your
anti-virus when you are activating the
product. Even if this doesn't work, then
contact our support team and we will guide
you in activating the product. |
 |
 |
 |
| |
|
| Q15. |
Can a scanned file be converted into a word
file? |
|
A15. |
A
scanned file is taken as an image while it
is being converted. In the Word Format upon
conversion too it stays as an Image. |
 |
 |
 |
| |
|
| Q16. |
I receive an error that the file <prng.dll>
is missing |
|
A16. |
Please uninstall and re install the product.
Contact our support team to get the
registration key reactivated. |
 |
 |
 |
| |
|
| Q17. |
The print out of the document is not proper. |
|
A17. |
You need to check the 'Page Setup' of the
document and confirm the paper size to be
'Letter' or 'A4' or whichever is compatible
with your printer. |
 |
 |
 |
[top] |
 |
| |
|